Cookie Policy
Last updated: June 2026
This Cookie Policy explains how Creobyte Ltd (trading as ClearFact), company number 17228907, uses cookies and similar technologies on clearfact.co.uk.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences, and provide analytics information to site owners.
2. How We Use Cookies
We use cookies in two contexts , our marketing website (clearfact.co.uk) and the ClearFact application portal (app.clearfact.co.uk and adviser subdomains).
3. Cookies We Use
Essential Cookies
These cookies are strictly necessary for the platform to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| session | Maintains your login session | Session |
| XSRF-TOKEN | Protects against cross-site request forgery | Session |
| remember_token | Keeps you logged in if selected | 30 days |
Analytics Cookies (Marketing Site Only)
These cookies help us understand how visitors use our marketing website. They are only placed with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Anonymised product analytics , page views, feature usage. No personal identifiers transmitted. | 1 year |
| _ga, _ga_* | Google Analytics (via GTM) | Aggregated website traffic analytics | 2 years |
| _gtm_* | Google Tag Manager | Tag management for analytics scripts | Session |
We do not use advertising cookies, retargeting cookies, or any cookies that track you across third-party websites.
4. Managing Cookies
You can manage your cookie preferences at any time:
- Via our cookie banner , shown on your first visit to clearfact.co.uk
- Via your browser settings , most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to the platform.
- Via PostHog opt-out , you can opt out of PostHog analytics at any time by visiting clearfact.co.uk and updating your preferences.
5. Third-Party Cookies
Our analytics providers (PostHog, Google) may set their own cookies subject to their own privacy policies:
- PostHog: posthog.com/privacy
- Google: policies.google.com/privacy
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.
7. Contact
Creobyte Ltd (trading as ClearFact)
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company number: 17228907
Email: [email protected]