Everything you need.
Nothing you don't.

Cancel your separate DocuSign, secure email, and clunky legacy CRM subscriptions. Clear Fact combines everything a modern UK adviser needs into one incredibly fast platform.

Zero-Bounce Client Onboarding

Don't lose momentum asking clients to juggle PDFs and external signature links. Our portal guides them step-by-step through data collection and terms agreements in one seamless flow.

  • Digital Fact-Finds: Build custom, dynamic questionnaires that clients can complete on their phone.
  • Legally Binding E-Signatures: Capture verified signatures directly on your Fact-Finds and Terms of Business.
  • Secure Document Vault: Clients upload AES-256 encrypted ID and payslips directly to your CRM.
  • Service Bundles: Package document checklists and fact-finds per journey (purchase, remortgage, protection) and auto-apply when a case is created.
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Residential Purchase · #1042

James Sullivan

Documents Fact-Finds History

E-Sign request

Send

Requested Documents

Terms of Business

E-Signature

approved

Passport (photo page)

ID #2184

pending

Payslip (March 2026)

Uploaded

Review
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Case History

James Sullivan · Residential Purchase

All Notes Applicant

Applicant · 2 Jun, 09:14

Terms of Business signed

E-signature completed in portal.

Adviser note · 1 Jun, 16:42

Called client re: March payslip

Will upload by end of week. Chase if not received Friday.

Applicant · 31 May, 11:03

Passport uploaded

Awaiting adviser review.

The "Whole Story" Timeline

Stop digging through disjointed CRM notes and email threads. Our unified timeline gives you a complete, FCA-compliant picture of every client relationship on a single screen.

  • Immutable Audit Logs: File uploads, portal logins, and status changes are recorded automatically.
  • Manual Case Notes: Drop a quick note after a phone call so your team stays aligned.
  • Smart Filters: Filter a sprawling history down to just Applicant actions or Adviser notes in one click.
  • Case Inbox: Firm-wide view with filters for unread client messages and items awaiting your review.
  • Case Archive Export: Download an approved case as a compliance ZIP with documents and fact-find PDFs.

Capture leads and automate the chase.

Clients ignore emails, but they read texts. Combine our organic lead capture forms with automated SMS nudges to put your data collection on autopilot.

  • Organic Lead Capture: Embed a secure form on your website so clients can self-register instantly.
  • Automated SMS Nudges: Trigger customizable texts when signatures are missing or documents are overdue.
  • Persistent Live Chat: Chat securely with clients directly inside their portal, keeping compliance high.
AM

Acme Mortgages

yourfirm.clearfact.co.uk

Secure

Secure Messages

Malcolm Reynolds · Adviser

Malcolm Reynolds · 10:24

Hi James, we still need your March payslip to progress the DIP. You can upload it from your case page.

James Sullivan · 10:31

Thanks Malcolm, I'll upload it this afternoon.
Payslip uploaded now.
Type a secure message…

SMS nudge sent

Acme Mortgages: You have outstanding documents on your portal. Log in at yourfirm.clearfact.co.uk

AM

Acme Mortgages

yourfirm.clearfact.co.uk

Secure

Welcome, James

Upload documents and track your active cases securely.

Your Active Cases

Action Required

Residential Purchase

3 of 5 documents complete

Up to date

Protection Review

All items complete

Custom Subdomains

Your firm gets its own branded URL. Your clients see your brand, not ours, from the first invite link to every portal login.

  • Branded portal URL: Claim yourfirm.clearfact.co.uk during setup.
  • Logo, colours & welcome copy: Match the portal to your firm's visual identity.
  • Consistent client experience: Every SMS and email link points back to your branded portal.

GDPR Toolkit

Built-in tools for DSAR handling, client data erasure requests, and encrypted PII storage at rest. Stay compliant without thinking about it.

  • DSAR exports: Generate a structured data export for any client in a few clicks.
  • Right to erasure: Process client deletion requests with an auditable workflow.
  • Encrypted PII at rest: Sensitive client data is encrypted in the database, not stored in plain text.
  • Firm privacy notices: Publish versioned portal privacy copy; clients re-accept when you update it.
  • Data retention policies: Configure how long closed cases and support tickets are kept before automated purge.
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Elena Patel

Applicant profile · GDPR tools

Compliance

DSAR export

Case data, documents & fact-find JSON

Ready

Right to erasure

Requested 28 May 2026

Review

PII encrypted at rest. Activity logged for audit.

Internal Kanban & Task Triage

Never let a case fall through the cracks again. Use visual Kanban pipelines to track internal admin work, chase lenders, and triage stalled applicants across your entire team.

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Task List

Manage tasks across your firm

List Board

Urgent

2

Chase lender for DIP decision

Due: Jun 6

James Sullivan

Re-request bank statements

Vander Moss

High

1

Portal invite follow-up

Invite sent 5 days ago

S Susan

Medium

2

Prep partner meeting notes

Due: Jun 8

Order valuation report

Low

1

Update firm letterhead template

M Malcolm

On the roadmap

Coming soon

We're building the integrations IFA firms have been asking for. These will ship as part of the Integrations Pack once our third-party partners are fully enabled.

Coming soon

Intelliflo Integration

Sync clients, cases, and documents directly with Intelliflo. No more double-entry for IFA firms.

Coming soon

Open Banking (TrueLayer)

Pull bank statements and income data directly from your client's bank accounts with their consent. No more chasing PDFs.

Coming soon

AML / KYC Checks

Run identity and AML checks from the applicant profile. Results and reports attach to the case automatically, billed via prepaid credits on the Integrations Pack.

Coming soon

Webhooks

Connect ClearFact to any third-party tool in your workflow. Automate actions across your entire tech stack.

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