E-signatures & disclosures · 12 Jun 2026 · Clear Fact Team
E-signatures for Terms of Business: what UK mortgage brokers should know
Capture Terms of Business, disclosure packs, and authority letters with in-portal e-signatures — no third-party links, no printing, and a clear record for your compliance file.
Clients expect to sign digitally — firms need control
Posting DocuSign links from a personal account, or asking clients to print and scan TOBs, creates friction and weak audit evidence. Mortgage brokers need signatures that are easy for the client and defensible for the firm.
In-portal signing keeps the journey in one place
With Clear Fact, advisers upload a PDF — Terms of Business, initial disclosure, or authority to proceed — and send it as an e-signature request. The client opens their portal, reviews the document, signs on screen, and the completed file waits in your review queue.
- No context switching — clients are not hunting for an email from an unknown e-sign provider.
- Adviser approval step — signed documents can be checked before they are marked complete on the case.
- Case-level history — signature events sit alongside uploads and fact-find activity.
Compliance-minded implementation
Ensure your TOB and disclosure PDFs are current before you send them. Use consistent titles clients will recognise on their dashboard. Train advisers to reject and re-issue if the wrong version was uploaded — the portal makes that correction visible to the client with a clear reason.
A signed TOB in the portal is worth more than a signed PDF lost in an inbox thread.